Refund Policy

You may request a refund within 3 calendar days of purchase provided you have not completed the Full Diagnostic. Both conditions must be met. The purchase time recorded on our servers is the time we use.

The Full Diagnostic is a one-time purchase of ₹1,499 (inclusive of applicable tax); there are no subscriptions, renewals or recurring charges.

Open your purchase and access status page and choose Request a Refund. We check your request against the policy above and, if eligible, the refund is initiated automatically.

Eligible refunds will be processed automatically within 7–10 business days after the refund request is approved and initiated. The time for the refunded amount to appear in your account may vary depending on your country, payment method, bank, and payment-provider processing timelines.

If your request falls outside this policy, you can still contact us or raise it with Paddle at paddle.net.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Paddle's own buyer terms and refund handling are available in the Paddle Buyer Terms and the Paddle Refund Policy.

When a refund is issued, access to the Full Diagnostic ends. Reports you have already downloaded remain yours to keep.

You can see every purchase on your purchase history page, and the wider terms are set out in our Terms of Service.